Effective Date: 10/1/2024
At Pulmonary Function Institute (referred to as “we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services. We are committed to safeguarding the confidentiality and security of your personal health information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identifiable Information (PII): Your name, email address, phone number, mailing address, date of birth, and any other personal information you provide when booking appointments or contacting us through our website.
- Health Information: Details about your medical history, including pulmonary function test results, symptoms, and any other relevant health information.
- Payment Information: If applicable, we may collect payment details for billing purposes.
- Website Usage Data: When you interact with our website, we may collect technical data such as your IP address, browser type, device information, and pages visited to enhance your experience.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To schedule and manage your appointments.
- To conduct pulmonary function tests and related healthcare services.
- To communicate with you regarding your test results, appointments, or other health-related matters.
- To process billing and payment transactions.
- To improve the quality of our website and services.
- To comply with legal requirements or respond to lawful requests.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Healthcare Providers: Your physicians or other healthcare professionals involved in your care.
- Service Providers: Third-party companies that provide services such as appointment scheduling, billing, or IT support.
- Legal Authorities: If required by law, we may disclose your personal information to regulatory authorities, courts, or law enforcement agencies.
We ensure that any third-party service providers handling your information adhere to strict confidentiality and security measures.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to ensure the security of your personal information. This includes encryption, secure servers, access controls, and regular security audits. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal information that we hold.
- Request corrections or updates to inaccurate information.
- Request the deletion of your personal information, subject to legal and medical record retention requirements.
- Restrict or object to the processing of your personal data.
To exercise any of these rights, please contact us at support@pfinstitutes.com or (909) 111-2233.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your browsing experience on our website. You can control cookies through your browser settings. Disabling cookies may affect certain website functionalities.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our pulmonary function laboratory provides services to individuals, including children. We take extra precautions to protect the privacy of children’s personal and health information in compliance with applicable laws, including the Children’s Online Privacy Protection Act (COPPA) and HIPAA.
- Collection of Information: We collect personal information from children only as necessary for providing pulmonary function tests and related healthcare services. This may include name, date of birth, health history, and test results. We obtain consent from a parent or legal guardian before collecting any personal information from children under the age of 18.
- Use of Information: The information collected is used solely for healthcare purposes, such as scheduling appointments, performing tests, and communicating results to the parent or guardian and the child’s healthcare provider.
- Parental Rights: Parents or legal guardians have the right to access, update, or request the deletion of their child’s personal information, subject to legal requirements for medical record retention. If you wish to exercise these rights, please contact us using the details provided below.
9. Media
We may use photographs or videos for educational, promotional, or training purposes. We will never use or share any images or videos of patients without explicit written consent from the patient (or the parent/guardian in the case of a child).
- Consent Requirement: If we wish to use any media that includes you or your child (such as testimonials or promotional materials), we will seek your explicit written consent.
- Use of Media: With your consent, any approved images or videos may be featured on our website, social media channels, or promotional materials to raise awareness about pulmonary health services.
- Revoking Consent: You have the right to withdraw consent at any time. If you wish to revoke the use of any media that includes you or your child, please contact us, and we will promptly remove the content.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.